1. Create a filing system with broad categories such as ?Insurance? and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category. 2. Cre...

I was doing an extensive consulting program for a major insurance company when I found myself saying, to the trainers I was training, ?A thousand details make the difference,? between producing outstanding success and marginal respectability. A thousand? Isn?t that overstating the case? Not at all. ...

The ability to connect with people is essential to success in any business. Professional networking events present opportunities to interact with others on a personal level and to develop profitable relationships. These occasions are critical for anyone who wants to grow a business or promote a ca...

Stress is the underlying cause of 85% of visits to the doctor and includes Fibromyalgia, Headaches, and other Chronic Pain syndromes. If this is so and the research shows it to be true then why do we not recognize these stressors? How is it that we let stress create such problems in our lives? The...

Your filing system is very important. To be able to locate items quickly is of paramount importance. The following system will work for any kind of business. However, please note that many of the files discussed are specific to lease purchasing.

You should have a general drawer, which conta...

If you are a business, non-profit, government agency or association manager, you need both. A skilled public relations ?engineer? to assemble the resources and drive the action planning needed to alter individual perception leading to changed behaviors among your most important outside aud...

The Age of Outsourcing and Sales and Marketing. Today, now more than ever, companies need to go outside to find partners, consultants, inter-management solutions, and service providers who can help them to cover the range of their needs of sales and marketing. As new rules have been invented regar...

I actually have two separate online businesses - 1. Selling wellness products and 2. Selling digital information products (eBooks) Because I can look at things from both perspectives, I often tend to compare the two businesses from the point of view of the "better" opportunity. But if I were asked t...

Not all dot-com dreams died when the Internet stock bubble burst. Amazon.com, the king of the dot-com era, is keeping some of them alive in 2005 inside a small office on Capitol Hill. Light floods into a sparse whitewashed room above a yoga studio, where former Amazon director Josh Petersen and his ...

In the article Getting Involved in the Global Development Market (available in full in Latest News at www.globizdev.com) I commented that while tendering skills are critical, in isolation of other key activities success is a lottery. Preparation must remain as a key and ongoing activity if organis...

For those of you who are working in a customer service industry, the quality of that customer service itself is the most important aspect of the job. People respond positively to good customer service. IF you are a business owner then you know how the saying goes, it?s easier to keep a customer, as...

People take it for granted that leaders have achieved some skill in public speaking. Yet anxiety persists because leaders face very challenging situations and have a great risk of embarrassment. Here are some tips for tempering those anxieties. INTRODUCING A SPEAKER When you introduce a speaker, ans...

How many times have you heard the same sound bites come out of your mouth to your clients, prospects, and audiences, almost boring yourself to tears in the process? Imagine generating money directly from those sound bites, from those pearls of wisdom that effortlessly trip off your tongue. Yes, it i...

Do you think you don`t have enough time to market? Here`s a solution that can help you get started on marketing, or any other task you`ve been putting off. Promise yourself you will spend 15 uninterrupted minutes working on one aspect of marketing. Edit the copy for your brochure. Update your e-mail...

Electronic marketing is a very creative field. It has few if any restrictions and there are multiple approaches to managing e-marketing campaigns. Only sky is the limit. However there are some ?golden rules? of e-marketing that should not be breached. The First Commandment Do not Spam Spamming is a ...

PDCA - where does it come from?

Deming Cycle, PDCA The Deming Cycle, or PDCA Cycle is a continuous quality improvement model consisting of four repetitive phases and seven steps for continuous improvement and learning: Plan, Do, Check and Act. The PDCA cycle is also known as the Dem...

Quality Care Options is an established company advocating for the right of all seniors to receive excellent service and product. The organization recommends Certified Senior Approved Services to its elderly clientele. Through its highly visible web sites and monthly ezines, Quality Care Options (QC...

Many business owners and professionals are appalled at the thought of having to sell their products or services. If you are going to be successful though, regardless of your profession, you are also going to be in the business of selling. But you don?t have to don a plaid jacket and adopt the sale...

Preface In order to understand color management, it is important to get your hands around some of the workflow. It is also important to understand a little bit about the ICC itself. The ICC or "International Color Consortium" was created in 1993 by a number major corporations with the goal of assist...

A Mission Statement is a brief description of your business. It is the present and future task that your businesses plan on accomplishing, in about a paragraph or more, up to one page. You should mention the reason your business is in existence. There are 8 key components that you can include when w...

Imagine if Yahoo! had been named TheInternetDirectoy. Or StarBucks was christened ?Premier Coffees?. The names would be far more descriptive than their current ones. But they wouldn?t embody the essence or spirit of the companies they represent. Even if they offered the exact same goods and service...

Let`s face it, when most people think of IT professionals, the image that comes to mind is the guy or girl with the glasses huddled behind a myriad of computer monitors, incapable of communicating with anyone other than their keyboard In today`s competitive IT marketplace, this person also is exactl...

In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches. I also described two fundamental premises that the Leadership Talk is based on. In Part Two, I will show you the purpose of the Leadership Talk. You won`t be able to give...

I went shopping for clothes today. My plan was to buy a navy blue sports coat, a couple of shirts and ties and maybe a pair of black shoes. Understand that as a sales trainer, I want people to ask me to spend my money. I`m not going to buy unless asked. Unfair you say! Maybe but here`s the thing... ...

You found a prospect and got the appointment, now what? It`s time to decide if this person or organization is in need of your product or service. It`s time to find the problem you can solve and then present your product or service as the solution. Selling Tip #1: Find the prospects problem The BEST ...

In Youngstown we saw the city of Boardman growing middle class mixed race area with newer homes and the downtown and adjacent area appeared to be poor black, but not crime ridden, people there were very nice and hard working family folks. If you begin to study and look at the projects around the You...

To be totally in tune with the needs of your customers or prospective customers you have to listen to them. Listen to them ? it sounds easy enough to do but not everybody gets it right. What you must always bear in mind when you are selling something is that you are not selling an item or object ? y...

This ?headline? would not surprise you if you were reading about an agent?s family who lived in the recent hurricane disaster areas of Louisiana, or even Texas. You could not conceive of this happening to an agent living in an area that has experienced the recent buyers feeding frenzy. Yet, there...

In today`s competitive world of business, it takes moxie and pizazz to sell a great product, idea, or service. This list will provide you with ten unusual and creative marketing strategies which will help you to stand apart from the competition and to increase your visibility. 1. Celebrate the Wacky...

These days most people accept that jobs are not for life anymore. People are more mobile and much more likely to change jobs every few years and even careers a number of times throughout their lives. And it is increasingly common that we may also find that we need to change jobs because of retrenchm...

A bank or mortgage company is nothing more than a box in which to keep money. The owner of the box has to do a few calculations.  Firstly, how much is he going to offer those people who deposit cash in his box, in return for such a deposit? Secondly, how much of that money should he keep as cash in ...

Who am I and what do I love to do? Well, isn`t this the twenty million dollar question! A more appropriate question might be "Who was I and what did I love to do?" As you search to find yourself, and what it is you love to do, you may find the task harder than you thought it would be. Try to think ...

The ability to lead, persuade and influence are integral skills for effective managers. The capability of telling a story that inspires, motivates and informs is an essential part of this process. In an age of convergence in the media and increased scepticism over traditional communication methods, ...

How?s your cash flow? I might just as well have asked a woman her age. Joe Dominguez, author of ?Your Money or Your Life? says that the most embarrassing question is ?How big is yours?? Your paycheck, that is. I was once sitting in a coffee shop with my friend, Jade. She had just introduced me to P...

Choosing the shape of your diamond jewelry is one of the key elements in determining the overall appearance of your ring or other diamond jewelry. There are many shapes and variations from which to choose, but first off do not confuse "shape" with "cut". A diamond`s shape is just that: the outw...

"I was at your site for all of two minutes before I bought one of your manuals. I`m impressed!" I love to get emails like this one sent by Vicki from Tucson, Arizona. Marketing my business would be easy if every client bought my products within two minutes of seeing my marketing materials, or signed...

Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives? Ask yourself: ? Are your required actions described thoroughly and accuratel...

It was a real eye-opener to hear the perceptions people have about what it means to market professional services, as well as the anxiety the "m-word" (marketing) conjures up. It reminded me that, just because professional service providers have a lot of expertise in their chosen field, it doesn`t me...

Entrepreneurs and companies who are seeking venture capital often negotiate with one or more venture capital firms on a number of important issues. These issues include the amount of capital to be raised, the investment terms, etc. The document which summarizes these terms is known as a "term sheet....

One day I walked into my boss?s office and said, ? I think all staff should do a time sheet, including you, from now on.? I definitely surprised her but the results of this request certainly got the attention of all of our staff. I work for an email marketing software and services firm. I am cu...

It?s a fact that your customers are your best leads. This means that the most likely people to purchase your products and/or services are the ones who have paid for them before. It?s also a fact that it costs far less money to keep a customer than it does to go out and get a new one. These are the t...

Your mailing list retains its value best if it is kept clean and efficient. This report will first talk about why you should maintain your list in this manner. Then, the procedures you can follow to update both the mailing and database information associated with the names on you list will be disc...

PEtite modeling is a tough industry to break into. Especially since most modeling agencies won`t represent models unless they`re 5 feet and 9 inches tall or taller. Have you had people tell you`re cute? Do you hear all the time "you should be a model"? But you just don`t qualify for the strict stand...

It occurred to me the other day, that so many people today liken their businesses to the way they eat - fast. Think about it. All over the web we are inundated with... make $1000`s of dollars a day, make $10,000 a month, make a million by the end of the year. Everyone is looking for the magic formul...

I`m writing this article because I`m weary of all the books being sold that tell people how easy it is to start their own cleaning business. I`m not inferring that all their information is bad, but let`s be honest about how "easy" it really is. There`s a dirty little secret hanging over the clean...

Breaking into conversational groups is one of the things people ask me about when I`m conducting networking sessions. There`s a buzz that hovers over a crowded room that comes from all those people conversing. You need to break into that buzz to be a great networker. Let`s face it, looking at a ro...

Do you find yourself running a small business with difficulty getting to every call? When running a small business people often feel that simply putting in a separate business line away from the home line will be good enough. It?s just a matter of time, however, that you?ll realize that one separate...

Are you trying to promote your business with a tiny marketing budget? Opportunities are plentiful for low or no cost marketing. Here are a few that won`t cost you a cent. 1. Publish articles about your specialty. "How-to" articles are always welcome. Ensure you include your contact information. ...

CONTENTS:
1. Are you losing momentum while others plan ahead?
2. Is your brainstorming getting the action you want?
3. Are you starting your new employees the right way?
4. Are you maintaining your documentation correctly?
5. Call to Action. 1. Are you losing momentum whil...

Why are people changing jobs so quickly these days? Here are a few reasons why:

• They have a boring job therefore they feel they are not achieving anything.
• They have no leader to follow.
• They feel unappreciated.
• They work long hours and want a life.
• They are...